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Question about Audio

Question about Audio
February 12, 2012 07:44PM

Registered: 12 years ago
Posts: 16

Hello,
My question is; do I have to save my own audio icon on & off (like a speaker) in my folder or not?
Also the audio file, for example music.mp3 do I need the extension mp3?
I cannot get the music playing.
Thank you for your help

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kneo

Re: Question about Audio
February 13, 2012 02:07PM

Admin
Registered: 13 years ago
Posts: 248

You don't need to save it unless you want to replace the current icon that is set as default.
Yes the file needs to have the extension set. However Firefox for example needs an ogg alternative for java script version. You need to add the ogg file as well.

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user1135151

Re: Question about Audio
February 15, 2012 09:21PM

Registered: 12 years ago
Posts: 16

Thank you, but that doesn't work.
I use Dreamviewer for my sites, I have the sound & the icon on the Preview Mode, but when I use Explorer or Firefox to preview, no sound, no icon. The links to both, .mp3 and .ogg are fine since it play in preview.
Don't know what else to do?

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kneo

Re: Question about Audio
February 16, 2012 07:58AM

Admin
Registered: 13 years ago
Posts: 248

Could you please give me the link, from where you added the gallery, as well so that I can take a closer look?

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user1135151

Re: Question about Audio
February 17, 2012 08:07PM

Registered: 12 years ago
Posts: 16

Ok, I did this test page to try:
[www.usa-swiss.com]
No music, it play in preview on Dreamviewer but not on the web?
Let me know, I have to find out.
Thank you

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user1135151

Re: Question about Audio
February 17, 2012 08:23PM

Registered: 12 years ago
Posts: 16

Ok, I was using Chrome, It look like it's not working on Chrome?
It work on IX & Firefox

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user1135151

Re: Question about Audio
February 17, 2012 08:25PM

Registered: 12 years ago
Posts: 16

This is really strange, I didn't touch anything and now it seems to work with the 3 browsers.
Everything is the same as before and it was not working.
Sorry about that.

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user1135151

Re: Question about Audio
February 17, 2012 08:35PM

Registered: 12 years ago
Posts: 16

There is a problem with IE 9.0, it work sometimes, sometimes not.

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user1135151

Re: Question about Audio
February 18, 2012 03:37PM

Registered: 12 years ago
Posts: 16

Could you explain to me why IE 9 is working with your sample page and not on my test page with the link above here?
On your sample page also I cannot turn off the music with IE 9.
Thank you for your help.

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kneo

Re: Question about Audio
February 20, 2012 12:17PM

Admin
Registered: 13 years ago
Posts: 248

Are you using the last version of the component? Try to download again the package and replace the files that you have with the ones from the last package. If you will do that it should work. If still doesn't, please let me know.

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user1135151

Re: Question about Audio
February 28, 2012 10:04PM

Registered: 12 years ago
Posts: 16

Thank you, where do I download the last package?

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kneo

Re: Question about Audio
February 29, 2012 08:57AM

Admin
Registered: 13 years ago
Posts: 248

From our website of course. [www.slideshowbox.com]
If you are a premium user you can also download the package after you will login from your account->my downloads.

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user1135151

Re: Question about Audio
February 29, 2012 10:30PM

Registered: 12 years ago
Posts: 16

I did download and upload the last version of the component. But it still doesn't work with IE 9.0 and I don't see the speaker icon on it.
No problem with Firefox or Chrome, work well.
[www.usa-swiss.com]

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user1135151

Re: Question about Audio
March 02, 2012 03:27PM

Registered: 12 years ago
Posts: 16

Today I'm working with Windows 8 Consumer Preview and Internet Explorer 10, it is working on IE 10, do you have any idea why it's not working with my IE 9.0?

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alexpopovici

Re: Question about Audio
March 05, 2012 03:24PM

Registered: 12 years ago
Posts: 24

Hello,
You've forgot to include the doctype into your html file, you can include this line at the beginning :

<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "[www.w3.org];

Please make sure that your browser is not setted to 'Quirks mode' , press 'F12' and set it to 'Internet Explorer 9 standards' ( see this screenshot - [screencast.com] ).
Now everything should work fine as I've double checked and it worked to me. Let me know if everything works on your side.

Regards,
Alex

Edited 3 time(s). Last edit at 03/05/2012 03:30PM by alexpopovici.

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user1135151

Re: Question about Audio
March 06, 2012 09:59PM

Registered: 12 years ago
Posts: 16

This is crazy, I did all that, the music is playing now on IE 9, but then on IE 9 I cannot stop the playing by clicking the little speaker!

Work everywhere else.
What is wrong?

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alexpopovici

Re: Question about Audio
March 07, 2012 07:52AM

Registered: 12 years ago
Posts: 24

Hello,
You are right, this is a bug and my colleagues already identified and fixed it. We're really sorry for any created inconvenience, this fix will be available with the next update which will be released soon.

Regards,
Alex

Edited 2 time(s). Last edit at 03/07/2012 07:53AM by alexpopovici.

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user1135151

Re: Question about Audio
March 15, 2012 09:07PM

Registered: 12 years ago
Posts: 16

Hello,
When will the update be release?
Thanks

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user1135151

Re: Question about Audio
March 19, 2012 09:59PM

Registered: 12 years ago
Posts: 16

I would like to know when the update fixing the bug will be coming, I need a working version.
Thank you.

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user1135151

Re: Question about Audio
March 22, 2012 08:21PM

Registered: 12 years ago
Posts: 16

Nobody can answer?

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kneo

Re: Question about Audio
March 23, 2012 01:49PM

Admin
Registered: 13 years ago
Posts: 248

The package will most likely updated in approximately 15 or 20 days.

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user1135151

Re: Question about Audio
April 12, 2012 06:27PM

Registered: 12 years ago
Posts: 16

Hello,
Do you have the Updated version by now?
Thank you for your help

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kneo

Re: Question about Audio
April 18, 2012 03:15PM

Admin
Registered: 13 years ago
Posts: 248

Yes, the package was updated. Just re-download it and replace the old files with the new ones and everything should be ok.

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user554486

Re: Question about Audio
June 08, 2012 10:31PM

Registered: 13 years ago
Posts: 3

I just downloaded the V2 free demo version to evaluate and I too am not getting audio to work in IE9. The audio icon does not even show up. I looked at the SimpleFade.js file that I am using and the date on it says Date: Nov 28, 2011. Is the free demo version not updated with the latest version? If not where can I get the latest version to check out audio on IE9?

Thanks.

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alexpopovici

Re: Question about Audio
June 11, 2012 07:07AM

Registered: 12 years ago
Posts: 24

Hello,
Could you please provide me a direct link to your slideshow so that I can check it? Thank you!

Sincerely,
Alex